> Even if we assume that the Indian subcontractors were just as competent as their American counterparts, hiring them was a mistake simply because they added an

> Even if we assume that the Indian subcontractors were just as competent as their American counterparts, hiring them was a mistake simply because they added an extra link to the production chain. The problem is how many links you have. Anyone who works with projects knows that every extra person adds problems to communication, and communication happens to be the worst aspect to deal with everytime humans are in the loop. Afterall, it isn't easy to clearly communicate. For every extra channel, harder it gets to clearly state what has to be done. And that's why engineering of complex things is hard and sometimes you have much more people "doing control" than doing the actual work.