3 ms·
Hi voska. Ben from 1Password here. I'm sorry some folks feel neglected. That certainly isn't our intent. I'd encourage anyone who feels that way to reach out to
by bwoodruff 7y ago
Hi voska. Ben from 1Password here. I'm sorry some folks feel neglected. That certainly isn't our intent. I'd encourage anyone who feels that way to reach out to us at support@1password.com. We'd like to understand where those feelings come from and help in any way we can.
To address the concerns about 1Password X...
- We have desktop integration in beta which can help with point #1: https://discussions.agilebits.com/discussion/101231/introducing-desktop-app-integration-for-mac#latest https://discussions.agilebits.com/discussion/101231/introduc...
- Our security model has never relied on the sync service that you choose: https://support.1password.com/1password-security/ https://support.1password.com/1password-security/
- Last time I looked into the Cmd+\ issue the primary difficulty was that not all browsers (Chrome, notably) supported \ as a keyboard shortcut for extensions. The reason we are able to get around this with the "traditional" extension is that 1Password for Mac is actually what listens for the shortcut, not the extension. The same functionality is still possible with 1Password X, just not with that specific shortcut.
- 1Password for Mac can be used with the subscription offering. It isn't necessary to use 1Password X. 1Password X is a great alternative for those who cannot install desktop software, particularly those on ChromeOS or Linux.
I'm sorry to hear you're no longer using or recommending 1Password but I hope that helps address some of your questions/concerns.
- voska 7y agoThanks for the response. I'll send you an email. I'd like to see AgileBits continue supporting the old 1P extension (i.e. fix the crashing problem) or bring that functionality (Desktop link, only sign in once across multiple Chrome profiles, etc) into the 1PX extension.
- bwoodruff 7y agoWe do support the traditional extension for both membership and standalone customers and it continues to be the recommended way to access 1Password in your browser where possible. If you're experiencing crashes with it we definitely want to know that. We hope to bring desktop integration into 1Password X but as of writing it is in beta testing so I couldn't say when / if it'll be ready for prime time. I've personally been using it extensively as part of the beta though and it is very promising if I do say so myself. Thank you!