Every time I ask for help on the forums, I get this same kind of response. Their forum responders always arguing with me or trying to place blame on the custome

Every time I ask for help on the forums, I get this same kind of response. Their forum responders always arguing with me or trying to place blame on the customer -- not just me but in responses I've read for other customers as well. At least they're quick at responding and seem to respond to everything...