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5) Operational reliability is both difficult and unsexy. The fancy new feature, increasing traffic, or adding AI to something will generate headlines, accolade
by johngalt 7y ago
5) Operational reliability is both difficult and unsexy.
The fancy new feature, increasing traffic, or adding AI to something will generate headlines, accolades, and positive attention. Not having outages is something everyone expects by default. This goes double for work that prevents outages. No one wins awards for what doesn't happen.
How many medals are pinned on the guys installing fire sprinklers?
- meristem 7y agoCorollary: Work that prevents outages--or safe work--is SO unsexy it does not get noticed, but work that causes outages is postmortem-ed to death (pun intended).