Not sure I understand the negativity. Yes non tech companies might produce horrible programs, but at least this is a breath of fresh air vs the standard “vendor

Not sure I understand the negativity. Yes non tech companies might produce horrible programs, but at least this is a breath of fresh air vs the standard “vendors only” IT approach. There are plenty of horror stories of companies trusting “enterprise” vendors to avoid doing their own programming. For instance I have yet to see a salesforce implementation that works well and is adopted by salespeople, meanwhile something a bit more custom will most likely have automatic adoption. Anyway, I think extremes are always bad so I welcome companies moving away from the “standard vendor products” mantra.