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Or the repair person might helpfully "clean" the case. Like what happened to this poor guy and his autographed XBOX 360 case: https://web.archive.org/web/200803

Or the repair person might helpfully "clean" the case. Like what happened to this poor guy and his autographed XBOX 360 case: https://web.archive.org/web/20080302171919/http://hawtymcbloggy.com/2008/02/28/another-gamer-screwed-by-microsoft/ https://web.archive.org/web/20080302171919/http://hawtymcblo...

Mathnerd314 7y ago
That one ended up with Bill Gates autographing a case: https://www.engadget.com/2008/03/22/even-happier-ending-for-cleaned-xbox-360-owner-gates-signed-c/ https://www.engadget.com/2008/03/22/even-happier-ending-for-... I guess the takeaway is that if you document everything and complain loudly when something goes wrong you might actually get decent customer service.
derrikcurran 7y ago
I'm still trying to figure out how it happened. Did they have some kind of automated case cleaning system or something?
- qplex 7y ago
  Most likely it's standard procedure to clean every unit that comes in for repairs.
RandomBacon 7y ago
> Taking it apart would have voided the warranty Rrr... We must extinguish this lie! It is illegal in the US for companies to do this.
- rtkwe 7y ago
  That was in '08. I think that might have been before the decision came out about that.