12 ms·
Stripe's API was down again
Hasn't hit their status page yet, but our error rates are spiked up again, and they just posted a tweet -> https://status.stripe.com/ https://status.stripe.com/
5:35 Eastern -> Their status page has been updated
- francocorrea 7y agoF
- cristea 7y agoF
- deleted 7y ago[deleted]
- francocorrea 7y agoF
- bxio 7y agoF
- leesalminen 7y agoWhat’s all this about? Honest question
- pay_respects 7y agoTo pay respects!
- goddtriffin 7y agohttps://knowyourmeme.com/memes/press-f-to-pay-respects https://knowyourmeme.com/memes/press-f-to-pay-respects
- MaxLeiter 7y agoIt's from Call of Duty https://knowyourmeme.com/memes/press-f-to-pay-respects https://knowyourmeme.com/memes/press-f-to-pay-respects
- deleted 7y ago[deleted]
- realPubkey 7y agoIt's a meme from a computer game where, at a funeral, you have to press F to pay respect
- leesalminen 7y agoShows how cool I am ;) Thanks!
- deleted 7y ago[deleted]
- deleted 7y ago[deleted]
- dang 7y agoPlease don't do this here.
- sauldcosta 7y agoYep, definitely is. Have been getting 503s for the last 15 minutes.
- edwinwee 7y agoWe're seeing a spike in error rates and we're working on a fix now. (We've updated our status page: https://twitter.com/stripestatus/status/1149065544399609856 https://twitter.com/stripestatus/status/1149065544399609856)
- jasonb05 7y agoBad day to launch my new GAN book. damn it!
- sauldcosta 7y agoWe were literally just about to deploy an updated pricing model when our test suite started failing when using Stripe's API.
- how_77462348 7y agoI was able to still get through and get it.
- jasonb05 7y agoThanks!
- slics 7y agoIs it due to another Fiber Cut somewhere? Recently almost the entire east coast was down due to fiber damage. I guess the cloud services are as good as the wires that run in the ground.
- jxramos 7y agogrounding the cloud!
- deleted 7y ago[deleted]
- rglover 7y agoKind of incredible that this is the first time I remember Stripe being down in a long, long time. Serious kudos to their team and hope they get this resolved soon :)
- civicsquid 7y agoI've seen a lot of comments like this on HN since earlier today regarding the Stripe API downtime. It's very positive and I'm glad to see it in response to an event that usually garners frustration. Never used Stripe's API myself, but it sounds like they are vastly reliable beyond these blips.
- jammygit 7y agoOut of curiosity, why is this downvoted?
- dmlittle 7y agoIt would be great if Stripe would offer an RSS feed for status updates in addition to twitter posts. A lot of other services have one and it's very convenient to subscribe to in Slack for updates. At my current company, for example, we have a #third-party-outages channel which we have all available third party services (GitHub, NPM, CircleCI, Slack [yes, it's meta], HackerOne, etc.) status page RSS feed notify in case of an outage.
- leesalminen 7y agoI’ve used StatusGator for this in the past with success.
- eropple 7y agoStatusGator isn't granular enough. Having a service go yellow just because a totally different geographic region got sad is annoying.
- procinct 7y agohttps://status.stripe.com/ https://status.stripe.com/ Edit: Actually looks like that page doesn't have an RSS feed, never mind
- leesalminen 7y agoI don’t see an RSS feed option there?
- paulmendoza 7y agoSecond time today. This has been a painful day. That uptime percentage is really ticking down fast. The developer/test mode APIs also seem to be down now as well.
- cristea 7y agoThe last error message on their credit cards endpoint reads «This API method has been temporarily disabled due to exceptionally high traffic». It might be a DDoS attack.
- fbelzile 7y agoIt looks like it's up again for me.
- harrygallagher4 7y agoRan into this one in the wild when it happened, before stripe status had even tweeted about it. I was trying to order doordash and got a "Could not deserialize JSON object" error when adding a credit card. Hope this is fixed soon, the girlfriend and I are very hungry :( Edit: update if anyone cared, API seems back up and we have ordered food! :)
- aldoushuxley001 7y agoI was rooting for you the whole time
- egty 7y agoI care! What did y'all get? Was it tasty?
- dang 7y agoThe thread from earlier today is https://news.ycombinator.com/item?id=20403774 https://news.ycombinator.com/item?id=20403774.
- tibbon 7y agoStripe gets the front page because they are popular with developers, but I've dealt with so many other more-corporate payment processors that are absolutely awful for reliability. Rampant downtime, terrible support, terrible concurrency limits, failure to meet SLAs, terrible documentation (900 page specs that are impossible to read). They all think they are awesome, and yet can't go more than 48 hours without having some system degradation email sent out. I don't want to name them, but they are some of the worst businesses I've ever dealt with. They just want to sit there and collect huge amounts of money for helping you connect to Visa/Mastercard/etc, and do little else. Rage. Stripe hitting a little downtime is nothing in comparison.
- jchw 7y agoI have some experience with a Stripe competitor (may have predated Stripe by a bit) but their reliability was probably on par, more or less. Their API though... would’ve been worth a couple lost 9s for a better API. Polar opposite of Stripe on that front.
- drspacemonkey 7y agoI dealt with one that seemed actively hostile. They would change their API without any advance warning at all. Data fields that we depended on would mysteriously vanish in the middle of the day, causing our entire system to grind to a halt until we put in a hotfix. Happened several times in the two years I worked on that project.
- october_sky 7y agoWow?! An API should be treated as a contract.. I hope you dropped them
- drspacemonkey 7y agoIt would have been nice if dropping them had been an option for me.
- MuffinFlavored 7y ago
- duxup 7y agoAnyone have any good advice on storing a failed transaction and retrying later? Is that even feasible with Stripe? Obviously there would be security considerations.
- jijji 7y agohave your script test for your own network possibly being down, then if it gets a bad response, put the transaction in a queue to be retried later
- ComputerGuru 7y agoThe real solution is to never rely on one party. We fall back to another payment processor after using a heuristic to see if the error isn’t one that makes sense. If it’s a problem with the payment card, it’ll fail again, no harm done. If it’s a problem with the provider, it’ll go through. (We wrote a payments abstraction library easy enough to (partially or fully) fill for any payment provider’s core functionality, so it’s literally just a couple more lines of code at the call site. It took several rewrites to get the abstraction to cover all the oddities each time we added a new provider implementation, though!)
- maxgashkov 7y agoBut for that you have to touch CC info directly with all the risks and compliance bullshit.
- dangrossman 7y agoYou can use a third party vault to collect and store CC info without it touching your servers. I use Spreedly. I can then charge any of the stored cards with any of like 45 different payment gateways, including Stripe. Keeping your own billing systems online when one of your gateways is down is one of the use cases. This has worked great for the past 7 or so years I've been using them. It might become more difficult with PSD2 SCA however...
- 7y ago