As a small MSP, who is a Microsoft Partner, the IUR elimination will hurt. I don’t really care too much about the support incidents (MS support has always been

As a small MSP, who is a Microsoft Partner, the IUR elimination will hurt. I don’t really care too much about the support incidents (MS support has always been the last of last resorts). It will be that much harder for new IT services companies to bootstrap themselves without this program. I get the idea that companies can get their basic O365 licensing set up easily on their own, but once you wade into Exchange and MDM, it takes some good road miles to know how to implement things correctly. A lot of SMBs w/o IT departments will still need IT partners, certified or not.