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I'm interested to know how you are going to handle user error. If u expect 1 reply but the user send 2 reply will it repeat the same error message twice?
by valehelle 7y ago
I'm interested to know how you are going to handle user error. If u expect 1 reply but the user send 2 reply will it repeat the same error message twice?
- theveloped 7y agoIn most cases various error messages for a certain position in the conversation are available. These messages are aimed at nudging the user back into one of the predefined conversational flows or to have them repeat their answer in a different format. Something the bot still has trouble with is if the user sends a second reply before the answer of the bot is received.