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I'm surprised how infrequently this is brought up. Folks are either shocked or dismissive whenever I bring this up, but it keeps me from being able to recommend

• aksss 7y ago
  Because the concern comes across as a bit silly if you know how the platform works and you have experience changing your partner ID (say, from acquisition). A customer must deliberately grant a partner delegated admin privs for them to have that level of access to their tenant. If the company the customer works with gets bought out, the buyer doesn’t get access to the acquired client tenants automagically. They must go through and request delegate admin again under the different partner ID that’s bound to their partner tenant. A client can swap out (or dump) partners of record quite easily, and other service providers are happy to help you do it. Years ago, if you bought O365 licensing through a reseller, it was very hard to add licenses yourself with direct purchase. That hasn’t been the case for a while now though. You can use redeemed licenses from a reseller alongside directly purchased licenses. We encourage our customers to buy direct anyway, although I don’t see anything in the article talking about shutting down the reseller program anyway. They’re dropping internal use rights and support incidents for partners.
  • raintrees 7y ago
    I agree. My clients specifically expect me to be that admin, that is the value for value I offer.