8 ms·

Why aren't the keys revoked when there is a CC chargeback? People buy from G2A and the like because the keys work, make them stop working and the problem is sol

Why aren't the keys revoked when there is a CC chargeback? People buy from G2A and the like because the keys work, make them stop working and the problem is solved.

Bishonen88 7y ago
It's addressed in the article. By the time the game access is revoked, most players have already switched to another game and don't even notice the old one not working.
- DarkWiiPlayer 7y ago
  Either they take too long to revoke the key, or the gamers didn't play the game for that long, meaning they most likely wouldn't have bought it at its full price anyway.
  - Mindwipe 7y ago
    Chargebacks don't come through instantly, and the fraudster doesn't need to do the chargeback for a month after purchase.
  - lmm 7y ago
    > the gamers didn't play the game for that long, meaning they most likely wouldn't have bought it at its full price anyway. Not necessarily. Many gamers have huge libraries of games that they have never played, or played for a little and then never played again. You could argue that it's silly for those gamers to buy those games, but it happens a lot.
  - dkersten 7y ago
    When I had to do a credit card chargeback, it took a week after I noticed the charge. I was told it could take up to 60 days or something like that. Plus people could take months before even realising there are fraudulent charges on their cards. Therefore, even if the key is revoked instantly, it could still be months after purchase.
Ajedi32 7y ago
They are. One of the developers claims: > In other cases, Mr Rose said, dealers cancelled the credit card transaction with which they had bought a key, after selling it on. > By the time Steam chased this up and voided the sale, gamers may have tried the title out and moved on, never noticing they had lost access as a consequence, he said. So maybe the chargeback process just needs to be faster. Or the games need to be longer maybe. I'd be curious to know how long the current process takes.
- buildzr 7y ago
  Interesting, I buy keys from G2A regularly and haven't lost access to any titles yet. If this was a significant problem I'd expect to at least have a few lost titles out of dozens I've bought personally and for friends.
  - Ajedi32 7y ago
    Per the article, G2A claims only ~1% of transactions on their site have problems like that. So assuming they're not lying, it's no surprise that you haven't lost any titles yet.
    - knd775 7y ago
      G2A lies about quite a lot, though. Also, they have no way to check the status of the keys. So, if a user doesn't report an issue, they'll never know about it. Given that the article says that most users don't notice keys being revoked, it wouldn't be surprising at all if the majority of issues never get reported.
      - cloakandswagger 7y ago
        I think the devs claiming that users simply never notice that the license was revoked are the ones who are lying. Every time that's happened to me (for example, a time-limited version of a game or a beta), Steam presents a notification that the game has been removed from my library.

Why aren't the keys revoked when there is a CC chargeback? People buy from G2A and the like because the keys work, make them stop working and the problem is solved.

Bishonen88 7y ago

It's addressed in the article. By the time the game access is revoked, most players have already switched to another game and don't even notice the old one not working.

DarkWiiPlayer 7y ago
Either they take too long to revoke the key, or the gamers didn't play the game for that long, meaning they most likely wouldn't have bought it at its full price anyway.
- Mindwipe 7y ago
  Chargebacks don't come through instantly, and the fraudster doesn't need to do the chargeback for a month after purchase.
- lmm 7y ago
  > the gamers didn't play the game for that long, meaning they most likely wouldn't have bought it at its full price anyway. Not necessarily. Many gamers have huge libraries of games that they have never played, or played for a little and then never played again. You could argue that it's silly for those gamers to buy those games, but it happens a lot.
- dkersten 7y ago
  When I had to do a credit card chargeback, it took a week after I noticed the charge. I was told it could take up to 60 days or something like that. Plus people could take months before even realising there are fraudulent charges on their cards. Therefore, even if the key is revoked instantly, it could still be months after purchase.

Ajedi32 7y ago

They are. One of the developers claims: > In other cases, Mr Rose said, dealers cancelled the credit card transaction with which they had bought a key, after selling it on. > By the time Steam chased this up and voided the sale, gamers may have tried the title out and moved on, never noticing they had lost access as a consequence, he said. So maybe the chargeback process just needs to be faster. Or the games need to be longer maybe. I'd be curious to know how long the current process takes.

buildzr 7y ago
Interesting, I buy keys from G2A regularly and haven't lost access to any titles yet. If this was a significant problem I'd expect to at least have a few lost titles out of dozens I've bought personally and for friends.
- Ajedi32 7y ago
  Per the article, G2A claims only ~1% of transactions on their site have problems like that. So assuming they're not lying, it's no surprise that you haven't lost any titles yet.
  - knd775 7y ago
    G2A lies about quite a lot, though. Also, they have no way to check the status of the keys. So, if a user doesn't report an issue, they'll never know about it. Given that the article says that most users don't notice keys being revoked, it wouldn't be surprising at all if the majority of issues never get reported.
    - cloakandswagger 7y ago
      I think the devs claiming that users simply never notice that the license was revoked are the ones who are lying. Every time that's happened to me (for example, a time-limited version of a game or a beta), Steam presents a notification that the game has been removed from my library.