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Zoom is reinstalling itself after a minute of being uninstalled [video]
- KenanSulayman 7y agoLooks like a background self-update was in progress while it was deleted? Or is there an official uninstaller, and Zoom simply tries to „fix“ itself after the deletion-hook was invoked by MacOS? I can imagine plenty of people wondering why Zoom doesn’t work after they „moved it“.
- maloga 7y agoVery unlikely, because we've double-checked on a couple of machines at the office here. Only on Mac though. Would be useful if we get some more confirmations.
- uj8efdkjfdshf 7y agoSeems like ZoomOpener automatically reinstalls the Zoom app if it is uninstalled? [1] [1]https://support.zoom.us/hc/en-us/articles/201362983-How-to-uninstall-Zoom-on-a-Mac- https://support.zoom.us/hc/en-us/articles/201362983-How-to-u...
- stefan_ 7y agoThis support article was silently updated after the Zoom debacle. Google cache has the old version, that doesn't mention removing their trojan: https://webcache.googleusercontent.com/search?q=cache:QxuW6pW-XjAJ:https://support.zoom.us/hc/en-us/articles/201362983-How-to-uninstall-Zoom-on-a-Mac-+&cd=1&hl=en&ct=clnk&gl=us https://webcache.googleusercontent.com/search?q=cache:QxuW6p... >To uninstall any Mac App, see this article by Apple. Please also see http://www.wikihow.com/Uninstall-Programs-on-Mac-Computers http://www.wikihow.com/Uninstall-Programs-on-Mac-Computers
- deleted 7y ago[deleted]
- eeeeeeeeeeeee 7y agoI couldn't reproduce it (Mac, Mojave 10.14.5). I did this: 1. Ensure Zoom client is not running (the GUI, not the ZoomOpener) 2. Completely delete Zoom client app from /Applications, empty trash (ZoomOpener continues to run from ~/.zoomus/, not just from memory, it is never deleted) 3. Wait 5 minutes However, if you click on any Zoom link after you've done those three steps, it will absolutely re-install that client app into /Applications AND launch it into that video room. I confirmed that. I still feel this is a violation of my trust and I'm uninstalling this app entirely and won't use Zoom again. Also, if Apple actually cared about the Mac and privacy like they say they do, they would temporarily revoke Zoom's app signing key until they cut this shit out.
- jonwinstanley 7y agoThey need to leave them with their key so they can issue an update.
- eeeeeeeeeeeee 7y agoWhy? The company blog post is pretty clear that they don't see any of the security issues to be a problem.
- danShumway 7y ago> so they can issue an update. Revoking the key and making its restoration conditional on issuing a security patch would be a way to make sure an update does happen. I'm not a fan Apple's approach to software signing, but this is a good opportunity to showcase some of the benefits that their system does legitimately have. They'd be stepping in on behalf of users and saying, "Sure you can issue updates. After you fix the security hole." Right now, Zoom is gambling that they don't need to care about security from a business point of view. Apple can change the situation so they do.
- giancarlostoro 7y agoI am not a big Zoom fan but everyone else but me at work has issues with Zoom. One vendor we do calls with sometimes gets the web version instead of the desktop version any time he joins a Zoom call. My biggest pet peeve was Ciscos version. I had to install: a browser plugin, which wasnt used, then a desktop app, then a follow up desktop app to support voice and audio. What the actual heck is Cisco smoking!? I was shocked. I cannot believe the sheer incompetency and what saddens me is they probably advertise Webex as a solution but it is such garbage on a Mac. I dare not ask what its like on Windows or Linux (ha!). I hate to say it but Webex might benefit from becoming an Electron app.
- mcdingle 7y agoGive this a try: https://www.objective-see.com/products/blockblock.html https://www.objective-see.com/products/blockblock.html
- PhasmaFelis 7y agoCould you explain the problem in words, please? Not in a position to watch a video right now.
- latexr 7y agoIt’s a silent video of less than two minutes. It shows a user on macOS quitting the Zoom app[1], dragging it to the Trash and emptying it. They stay still for about one minute and fifteen seconds, at which point Zoom pops up on the Dock again, opening its window. [1]: This Zoom: https://news.ycombinator.com/item?id=20387298 https://news.ycombinator.com/item?id=20387298
- PhasmaFelis 7y agoThanks! That was a lot quicker to read than watching the video.
- fpalmans 7y agoThank you everyone for this little thread. This is exactly what I am looking for when I read the comments to a video link!
- sundayedition 7y agoRelated? https://medium.com/@jonathan.leitschuh/zoom-zero-day-4-million-webcams-maybe-an-rce-just-get-them-to-visit-your-website-ac75c83f4ef5 https://medium.com/@jonathan.leitschuh/zoom-zero-day-4-milli...
- latexr 7y agoBetween 00:15 and 01:30 it’s just waiting, so you might want to skip that section if you’re only interested in seeing it happen.
- maxbaines 7y agoLuckily I use Pi Hole I just Blacklisted zoom.us and zipow.com
- bastawhiz 7y agoI really hope Zoom promptly fixes all these recent issues. I've used so many video conferencing solutions. Vidyo was amazingly unreliable. BlueJeans had the most amazingly awful interface I've ever encountered. P2P WebRTC solutions get destroyed when there's more than a couple people on a call. Hangouts has decent call quality but had spooky issues, like all parties joining a call, but each appearing as if they're the only ones present. Zoom is the only solution that's been decent for me. The UI for the desktop client is a bit rough around the edges, but it's certainly not the worst. I'd really like to continue to like Zoom but I can't do that if they're going to do shady things or bungle security.
- buboard 7y agoIt s funny that Flash group chats worked better 15 years ago
- stcredzero 7y agoThe UI for the desktop client is a bit rough around the edges, but it's certainly not the worst. It is the worst for giving presentations. I had practiced for giving a presentation from my MacBook, and it was sprung on me when I arrived. Zoom "oh so helpfully" pops down a control panel every time the mouse cursor approaches the menus at the top of the screen. It also "oh so helpfully" puts itself into fullscreen when I don't want it to do that. As far as I'm concerned, the UX is bungled.
- bastawhiz 7y agoUnfortunately the default settings aren't great. But if you've got the patience to configure it (e.g., you're a remote employee) it's much more tolerable.
- stcredzero 7y agoSo basically, you have to become a Zoom expert to make it good for presentations? Funny, but Keynote hooked up to a projector or a screen just works.
- 7y ago
- pxanyc 7y agoAre we sure they're not just using fleetsmith to install it and trolling all of us with the zoom news going on?
- bwb 7y agoI am pretty confident the Zoom team can fix this and the other issues mentioned in the great security article from yesterday. They seem to do good stuff and I love how well it works.
- sieabahlpark 7y agoLol, is this a paid account? This seems to ignore just how bad this issue is.
- bwb 7y agoSuper bad issue, just merely voicing I think they will fix it. Everyone seems to go into this shark feeding frenzy of how they are terrible and will never fix it. I get tired of that shit and merely pointing out this is a well run big company and they are going to fix it. The mob mentality in these comments is overwhelming sometimes.
- seieste 7y agoThe question is not “Will it be fixed?” but “Why is it there In the first place?” Given that the app makes a request to zipow.com to download the new installer, the auto-reinstallation is not a bug or an issue, but an intentional and anti-consumer design decision.
- bwb 7y agoYep but everyone in this community should know the answer there, we aren't perfect, we don't think about everything and we make mistakes. Then you fix them. Too many people are just piling on without examining themselves and their own work.
- en-us 7y agoYou're ignoring much of the story, such as the part where they ignored the issue for months and then released a patch that they were told is ineffective. So yes, we all make mistakes, and we should fix them promptly and correctly. Zoom did neither, and then put out that nonsense PR blog. There's no way I will trust that company again after how they handled this.