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The ability to work remotely/from home should be table stakes at a young business. If a company does not offer this, they probably have some questionable ideas
by e1g 7y ago
The ability to work remotely/from home should be table stakes at a young business. If a company does not offer this, they probably have some questionable ideas about people's work ethic etc.
But this discussion is not about that - it is about whether the very first team in a startup should be remote-only. That is: no office, no co-location, and first people work on the core product in a fully distributed/remote manner. Or, if a team with comparable people would achieve more if they worked in-person 50%+ of the time, with option to work remotely/from home when they chose. This are two critical points: 1) first 10 employees, not employees after #100 and 2) "in-person first" with option for some remote, or "remote-only" with no option for in-person (beyond occasional sprints). Phrased differently, the OP is deciding whether in a small startup the founder and the core team should work in-person, or should rely on email/chat.
> If done right I think remote drives a lot more DOING and a lot less MEETING.
That's an argument against useless meetings, not for remote work. This discussion is bound by the context of a brand new startup (guessing 1-5 people?). A new initiative of that scale is more likely to have too few meetings/talks/reviews than too many, as might be the case for 150+ people company.
> the results from a 2 year Standford study...
The key qualifiers from the study: the company existed, and was successful already due to working primarily in-person. Management decided to allow employees to work remotely, after they spent first 6 months together. People start work in-person, build up knowledge and group mechanics, then can self-select to work remotely. At the end of the experiment, half of those remote workers changed their mind and wanted to come back to the office because they felt isolated. The situation would be only be worse if these people were remote-first (i.e. never had 6 months in-person collab) and were remote-only (i.e. no strategy to combat isolation). The study aligns with my position: start in-person, experiment with remote when in-person becomes a troublesome (you are so successful you are running out of office space, or you're in so many countries you can't have offices everywhere, or you hired every talent in your city etc).
> remote puts roadblocks around informal communication that requires an organization to communicate well or fail
Agreed. Remote makes communication harder for everyone, adds layers of complexity, and generates demand on the time of founders/managers. A new startup has low chances of success, and unlimited list of tasks that are hard - there is no upside to signing up for optional complexity and obstacles.
> I think remote has advantages in getting a wider range of opinions from very different team members.
This advantage is granted by working in a diverse team, with engaged people, following the same vision, with a sense of emotional support. Being remote-only is unrelated at best, and more often a strike against most of those points due to how difficult it is to nurture relationships (personal or professional) over text.
- pyang6641 7y agoThe problem with starting off in-house and then employing remote workers as an afterthought is that it creates a perception-based inequality between the two camps. Like the CEO of AngelList said, the primary reason remote workers at large companies decide to return back to their offices (as you've stated) is that the status quo there is to be at the office. You can read the article here if you're interested: https://angel.co/blog/why-naval-ravikant-thinks-remote-work-is-the-future https://angel.co/blog/why-naval-ravikant-thinks-remote-work-....
- bwb 7y agoGreat point, I've seen remote fail so many times because it is 10x harder if some people are in an office and some people are remote. That doesn't work IMO. Maybe if you have a division that is 100% remote that could work, but the mixed model just doesn't work from what I've seen.
- bwb 7y agoIt sounds like you got burned pretty bad on remote... From my experiences, remote can be as good as an office for early innovation but just like office it has a unique set of challenges and sets a unique tempo. I think either way you pick one that works for your needs and you will be happy with the results as long as you keep an open mind.
- pyang6641 7y agoI absolutely agree with you. At the end of the day, the only way I'll ever come to a definitive conclusion is through experimentation. That, after all, is the essence of The Lean Startup. I'm glad you've found success working with remote teams, and I'd love to hear more about it. What do you say about connecting on LinkedIn? You can fine me at https://www.linkedin.com/in/pyang6641/ https://www.linkedin.com/in/pyang6641/. Best of luck!
- bwb 7y agoJust sent you a note on LI :)