3 ms·
I'm not sure it makes sense to point to certain hardware flaws as a reason to avoid Macs. These are bad things (especially the keyboard switch issue, which is
by jmull 7y ago
I'm not sure it makes sense to point to certain hardware flaws as a reason to avoid Macs.
These are bad things (especially the keyboard switch issue, which is greatly compounded by the issue of the keyboard being a very heavy-weight repair) but... where's the manufacturer without problems?
I think what you're looking for is a manufacturer with a relatively decent reliability record and a record of "making things right" when they do go wrong. I'm really not sure of the best way to measure that, though Apple seems to consistently do well on various user satisfaction and reliability surveys.
- darkteflon 7y agoThis. After-sales service and support have kept me on Apple hardware for years and will do for years to come - butterfly keyboard or no. When there’s a problem, in my experience they own it. Shudder to think what it’s like to get through on phone support and/or file a warranty claim with Dell, Microsoft, what have you. No thanks.