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first: on a backend point of view, how did you manage to automate the questions answers on whatsapp front ? Do you guys have an authorized access to whatsapp A

first: on a backend point of view, how did you manage to automate the questions answers on whatsapp front ? Do you guys have an authorized access to whatsapp API? or you hooked an android device with WA business and the device recieves/send and then bridges to somewhere else (your actual endpoint) ? ps: im interested as fellow founder and avid traveller.

eddylt 7y ago
Thanks for the questions, Lucas. It's a standard chatbot setup - and yes, we have authorized access. We had to apply and answer all kinds of questions about our business and use case to be approved by WhatsApp. The actual integration is done via Smooch.io. Does this answer your question?