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To buy groceries. I dont think you intended that, but your comment seems to imply that having higher friction is an inherent experience of a grocery store, and
by filoleg 7y ago
To buy groceries.
I dont think you intended that, but your comment seems to imply that having higher friction is an inherent experience of a grocery store, and that there is no reason to go there otherwise.
- mattnewton 7y agoI think they were instead implying you could just have your groceries delivered for a very low cost. I’ve used grocery deliveries from the chain directly before, but they would sometimes make minor substitutions, like between ice cream brands for instance, that I could not then eat because of dietary restrictions. Returns / refunds were easy but it was still more of a hassle than just showing up to the store, which is usually pretty hassle free unless you pick an exceptionally bad time.
- filoleg 7y agoDelivery isn't a substitute for shopping on your own, it is just a completely different experience, and I don't think they are meant to replace each other any time soon. While shopping on your own with an automated checkout is clearly just a slightly modified version of shopping on your own.