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I used to feel the same way until I began focusing on my diet and purchased more produce. Self checkout is a nightmare for produce. They rarely have a bar code

I used to feel the same way until I began focusing on my diet and purchased more produce. Self checkout is a nightmare for produce. They rarely have a bar code which leads to a mystical hunt through the usually horribly slow UI. Compare that to a person who has done it so many times they have the code memorized for your apples and they can just punch it in quickly and keep going. And don’t even get me started with how excruciatingly painful it is when suddenly all of the machines need assistance and the one attendant can’t be in 6 places at once.

buildzr 7y ago
If you use the codes for your most common items this gets quick, some stores even post a sheet with a list of common produce codes, with stuff like apples and bananas they're often labeled even.
ceejayoz 7y ago
This is a solved problem. Our grocery store (Wegmans) has labelmaker scales in the produce department, and the four or five digit code right next to the produce items. You bag it, weigh it, and label it yourself. Speeds up the human checkouts, too.
- bronco21016 7y ago
  This sounds like an excellent solution and perhaps I should let someone know at my local Kroger. Maybe its just something I've overlooked while shopping. Either way, I have a young child now so we mostly just use ClickList.
behrlich 7y ago
My grocery store has smart scales that let you print a barcode for produce that you can scan at the self checkout line. At the scale you can just search for the product by name (e.g. “apples” will suggest “honey crisp apples”). There are definitely still issues if you need assistance. The ratio of self checkout lines to attendants is 8/1 when the store is busy.
- bronco21016 7y ago
  Searching for the product by name is the exact same UI/UX at the self checkout and it becomes an exercise in frustration IMHO. The typical staples quickly come up but for apples for example there's such variety that you're often paging through a page or two. Meanwhile, the human powered checkout the operator usually just knows the 4 digit code and away they go.
  - MrEldritch 7y ago
    As someone who's worked at a grocery store - the 4-digit code is also printed on those little produce stickers, and will generally also be on the labels with the prices on the shelves. Use this to avoid searching by name!
cglace 7y ago
Produce at self checkout takes max 5-10 seconds per item once you know what you are doing

buildzr 7y ago

If you use the codes for your most common items this gets quick, some stores even post a sheet with a list of common produce codes, with stuff like apples and bananas they're often labeled even.

ceejayoz 7y ago

This is a solved problem. Our grocery store (Wegmans) has labelmaker scales in the produce department, and the four or five digit code right next to the produce items. You bag it, weigh it, and label it yourself. Speeds up the human checkouts, too.

bronco21016 7y ago
This sounds like an excellent solution and perhaps I should let someone know at my local Kroger. Maybe its just something I've overlooked while shopping. Either way, I have a young child now so we mostly just use ClickList.

behrlich 7y ago

My grocery store has smart scales that let you print a barcode for produce that you can scan at the self checkout line. At the scale you can just search for the product by name (e.g. “apples” will suggest “honey crisp apples”). There are definitely still issues if you need assistance. The ratio of self checkout lines to attendants is 8/1 when the store is busy.

bronco21016 7y ago
Searching for the product by name is the exact same UI/UX at the self checkout and it becomes an exercise in frustration IMHO. The typical staples quickly come up but for apples for example there's such variety that you're often paging through a page or two. Meanwhile, the human powered checkout the operator usually just knows the 4 digit code and away they go.
- MrEldritch 7y ago
  As someone who's worked at a grocery store - the 4-digit code is also printed on those little produce stickers, and will generally also be on the labels with the prices on the shelves. Use this to avoid searching by name!

cglace 7y ago

Produce at self checkout takes max 5-10 seconds per item once you know what you are doing