3 ms·
The company I work at has Aerons, and so I've sat in a lot of them over the past twenty years or so. They're moderately comfortable, but ALL of them (yup, all)
by chris_st 7y ago
The company I work at has Aerons, and so I've sat in a lot of them over the past twenty years or so. They're moderately comfortable, but ALL of them (yup, all) have broken in some nigh-impossible-to-repair way. Typically, the control that controls the angle of the seat breaks, and then it's at some crazy uncomfortable angle, and I have to find a new one.
I should point out that I'm not heavy at all, nor am I hard on chairs!
Looked this problem up on YouTube, and found that in some cases, it's an easy fix, but not mine.
- fd111 7y agoI had a tilt-mech-ish problem with my Aeron when it was just past its ninth birthday. I don't know about warranty policies on current sales, but my Aeron came with a 10 year warranty. My local H-M dealer dispatched a service tech to my house who replaced the broken bits and a bunch of other worn parts at no cost to me. The chair is now almost 20 years old and all of the fiddly bits still work. I replaced the (torn) mid-back brace a year or so ago at a cost of something like $75. That seemed like a lot until I pondered how long and well that chair has served me.
- autarch 7y agoAll Herman Miller chairs are covered by a 12 year warranty - see https://www.hermanmiller.com/customer-service/warranty-and-service/ https://www.hermanmiller.com/customer-service/warranty-and-s... It used to be 10 years and I took advantage of that for my old Aeron. They sent someone to my house to do the repair and I paid $0 for it.