the FTT page is hilarious. It's also something that speaks to every person who has run a website for an organization, when I was webmaster for a convention, I h

the FTT page is hilarious. It's also something that speaks to every person who has run a website for an organization, when I was webmaster for a convention, I had a text file with canned responses, 8 of them or so, that answered 80% of the questions received, all of which were answerable by reading the website.