I paid for premium service from Dell (Alienware actually, but they were owned by Dell by then), which was around the same price as AppleCare. Someone came out

I paid for premium service from Dell (Alienware actually, but they were owned by Dell by then), which was around the same price as AppleCare. Someone came out to my house the next day and fixed the computer on the spot, replacing a part. This was for a part that failed because I was stupid and didn't have the computer plugged into a surge protector. After that, setting up an appointment, going to an Apple Store, waiting in the sea of people, and having to send in my computer, only to have to come back to the store later isn't exceptional in the slightest.