I don't stress that much personnaly. I'm in Quebec and I use Communauto. They don't care about scratch or dent in the car. They also answer the phone quite quic

I don't stress that much personnaly. I'm in Quebec and I use Communauto. They don't care about scratch or dent in the car. They also answer the phone quite quickly, it certainly wouldn't take 30 minutes. Their insurance is quite generous too, at first the deductible were 300$, they did increase it to 600$ but for 50$ a year you can remove it altogether. If you don't lower it, they charge 1$ more per trip, so in my case, I pay 50$ a year and there's no risk of fees. On my way back I always check and make sure I have a good buffer and increase the reservation if needed. They do have cars with child seats too.