One of the reason these are more valuable than one for Window or Office is 90% of the time once you are in windows you can just use a Remote Support tool to rem

One of the reason these are more valuable than one for Window or Office is 90% of the time once you are in windows you can just use a Remote Support tool to remote into the system Attempting remote support that requires BIOS or Router changes is much easier if you can tell the person, exactly, what the click word for word, or even provide screenshots with instructions in say a manual... Getting them can be harder tools like this help alot I have used things like this when development instructional material for new Technicians or as reference for people that many not work with those systems every day... Just as an example