I don't understand why the workers would do that. There is no incentive for them to get you to pay for it. I worked retail for 8ish years and I was usually as

I don't understand why the workers would do that. There is no incentive for them to get you to pay for it. I worked retail for 8ish years and I was usually as good to the customer as my company would allow. It would be bizarre for me to try to hoodwink a customer out of a free repair I am authorized to provide, because I felt some bizarre loyalty to my corporation.