Outsourcing to India is cheap on paper expensive in reality. If India was able to compete with local they would charge the same price. Poor communication and l

Outsourcing to India is cheap on paper expensive in reality. If India was able to compete with local they would charge the same price. Poor communication and lack of progress will frustrate them in 6 months. Your client will be working with a local account manager who is clueless but a good bullshitter, they pass on what they _think_ the client means to the Indian team. The Indian team is provided with a shitty brief they can't really work with, and they don't have the communication skills to go back to the client so they just build the wrong thing. Since the team is in a different timezone all this poor communication takes ages. After a year of lots of back and forth the client still wont be any closer to what they actually want and have spent a fortune on staff in meetings about the issue that never gets resolved. Going local even if it is more expensive will be cheaper in the long run and will produce the results they want. There is nothing you can do about this, the customer has to scold their hand before they realise that the oven is hot.