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Ask HN: How to get customers signed up for a free trial?

13 points by webbruce 16y ago

I'm looking into the UI aspect of getting customers to sign up for a free 30 day trial and then convert them into paying customers. Do you think it's best to use wording "a month" instead of "30 days"? How about getting rid of "trial" and just using "Try namehere" Examples: Try namehere for a month, free! Try namehere free for a month! Free trial for 30 days! Free trial of namehere for 30 days! Free trial of namehere for a month!

answerly 16y ago
Test all this stuff. Use a tool like Optimizely to create a few variations and see what works best.
revorad 16y ago
These experiments by 37signals might give you some useful insights: http://thinkvitamin.com/web-apps/how-to-increase-sign-ups-by-200-percent/ http://thinkvitamin.com/web-apps/how-to-increase-sign-ups-by... http://37signals.com/svn/posts/2705-behind-the-scenes-37signalscom-redesign http://37signals.com/svn/posts/2705-behind-the-scenes-37sign...
- codeslush 16y ago
  tl;dr - "See Plans and Pricing" vs Free Trial or the like. Second post - iteration, iteration, iteration.
  - revorad 16y ago
    Just copying what they did without understanding the context of their site and audience might not work. The details are important.
christophe971 16y ago
I have 2 variants on my homepage : "Free Trial" http://www.zookshop.com/?comb=1-b http://www.zookshop.com/?comb=1-b "Sign up : 30-day Free Trial" http://www.zookshop.com/?comb=2-b http://www.zookshop.com/?comb=2-b The first one is way more effective than the other. I have no data with "a month" because I haven't tested it, but it seems to be common knowledge that "30 days" is better, because it looks longer.
- webuiarchitect 16y ago
  I think, you listed it reverse. comb=1-b is actually "30-day Free Trial" and second link is "Free Trial"
  - christophe971 16y ago
    Indeed, my bad.