I read this article and I love the capitalism. A company is losing money to give customers better service. Its not selfless, but its a phenomena. I have neve

I read this article and I love the capitalism. A company is losing money to give customers better service. Its not selfless, but its a phenomena. I have never enjoyed shopping more than with Walmart grocery pickup. And Walmart online is superior to Amazon (cost alone). Is it bad to employ low wage workers?