Super on brand response: personal, quick, and well thought-out. Kudos to the team for their ability to handle a crisis. On the topic of read receipts, I'm gla

Super on brand response: personal, quick, and well thought-out. Kudos to the team for their ability to handle a crisis. On the topic of read receipts, I'm glad this is opening up a broader discussion about (pretty common) industry practices that track individual user activity across the web. IMO this will be a whole set of behaviors that will be viewed as having been on the wrong side of history: We'll look back in 50 years and wonder why we would have ever legally let so much invasive tracking technology into our lives (we didn't know! but everyone was doing it!).