They ended up replacing it after a month of back-and-forth repetitive communications... but it was a pain and it ended up costing me because I had to reship it

They ended up replacing it after a month of back-and-forth repetitive communications... but it was a pain and it ended up costing me because I had to reship it to a family member in another country because it didn't come on time. They apparently lost the defective tablet that I returned somewhere in their system.