My wife runs a small side-business and has a Seller account on Amazon. I'm a little nervous for what this might mean (assuming they don't appeal and actually do

My wife runs a small side-business and has a Seller account on Amazon. I'm a little nervous for what this might mean (assuming they don't appeal and actually do something about it) in the short term in terms of compliance costs, etc., but in the long run I think it's for the best. There is a real problem with inferior quality products and intellectual property/copyright theft from non-American sellers and aside from that the points you note are valid too: people who buy from sellers using Amazon's platform ought to have recourse--and either Amazon or the seller has to provide it when required.