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MailChimp has gone super crappy. It's not just the pricing (the whole "we charge for subscribers who aren't active" thing is just pure underhand profiteering) b
by dmje 7y ago
MailChimp has gone super crappy. It's not just the pricing (the whole "we charge for subscribers who aren't active" thing is just pure underhand profiteering) but the damn UI is an absolute clusterf* too. Finding anything (forms, automation, even the last email you sent) is just awful. I get the "groovy interface with scribbled cartoon" thing in some instances but dammit sometimes you just need to do stuff easily and quickly rather than being wowed by how clever and groovy a company is being with their design.
IMO they've gone from "do one thing well" to "do all the things badly". I've gone from being lifelong MC advocate to someone who is looking for an alternative for our clients.
Right now I'm liking MailerLite. It's like MailChimp used to be when it was good.
- hnick 7y agoI agree and we are looking to move. USD$200 per month for ~12k subscribers isn't worth it for us, especially with such poor segmenting and automation features. At least they finally got tags, but you can never add someone to the same automation twice even with years between events that's dead for a lot of use cases. I was really looking forward to trying Drip but they doubled their prices this year so I'm still looking around.