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[[Off-Topic - Sorry!]] Hi Klez, I determined this to be the only way to get in touch regarding a previous discussion we had on Blendle [0] as I can no longer r
by CaptainMarvel 7y ago
[[Off-Topic - Sorry!]]
Hi Klez, I determined this to be the only way to get in touch regarding a previous discussion we had on Blendle [0] as I can no longer reply on that thread.
This was back in 2017 so they may have fixed their issues.
Alexander Klöpping <alexander.klopping@blendle.com> emailed me, I'll grant it was a generic welcome email, asking for feedback. I took the opportunity to email back informing him of the problems with using my email address [1]. I don't recall the problem now, but it seems they accepted my email address but then later rejected it during the sign-up process (as I clearly received an email correctly...).
I no longer have their response, but from memory, it was a different customer service person, and they rejected the idea that they had any problem AND/OR explicitly said they weren't going to make any changes. Oh, and they sent that response to the email that I explicitly said wouldn't work (it automatically gets sent to the trash to be deleted which is also why I don't have it any more).
Their rejection of fixing their service is what made me decide to put Blendle in the trash category.
[0]: https://news.ycombinator.com/item?id=20138213 https://news.ycombinator.com/item?id=20138213
[1]: My email, sent from X+Y@gmail.com
Dear Alexander Klöpping,
When I first heard about Blendle I was excited at the concept of being able to read high-quality journalism from multiple different sources through one - ad-free - platform and one reasonably-priced payment system, and so I signed up for the beta. I successfully started the process of joining Blendle by unlocking and selecting some preferences. However, I have been unable to proceed past entering my email address, X+Y@gmail.com. I should make it clear that the email address X@gmail.com cannot be used.
Could you please assist me and help me get started with Blendle?
Best,
[redacted]
- klez 7y agoHey, thanks for replying to that question :) I guess I should give some way to contact me in my profile for cases like this.