I spent years fighting with Verizon customer service about my DSL line. Not only was the DSL flaky, but the accompanying voice line would routinely lose dial to

I spent years fighting with Verizon customer service about my DSL line. Not only was the DSL flaky, but the accompanying voice line would routinely lose dial tone. So there was obviously some sort of bizarre equipment problem. After about 6 phone transfers and a technician who claimed Vermont was a city, not a state, I hung up and called a local phone company that provided DSL. The very first thing they did was run new wires into the building. Everything has worked fine since.