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Yes, they do really well on this - open, transparent, posting information quickly as soon as they were fairly sure what the problem was. I always really enjoy t

Yes, they do really well on this - open, transparent, posting information quickly as soon as they were fairly sure what the problem was. I always really enjoy their writing, both incident reports and writeups of new features. The only thing I think they could have managed better was their status page, which claimed they were up (every service was green) when they were not.

gridspy 7y ago
I think they were blindsided that this was even possible. So they hadn't thought to add a panel to the status page for this one. I bet they will now.
- grey-area 7y ago
  I think their status page doesn't update service status automatically in response to downtime, which it really should.