3 ms·I agree, advertised SLAs are garbage. Agreements to uphold past performance are much better.by bifrost 7y agoI agree, advertised SLAs are garbage. Agreements to uphold past performance are much better.cortesoft 7y agoSLAs are all about getting compensation when they are broken. It isn't about actual uptime.bifrost 7y agoThere was a point in time where that wasn't true but as people started accepting a lower quality of service it became easier to just pay than do the right thing.