The outage information is fairly reasonable. Not everyone cares (nor should they!) about the why only what the situation is, and that people are on it. This is

The outage information is fairly reasonable. Not everyone cares (nor should they!) about the why only what the situation is, and that people are on it. This is extra detail. I mostly responded because there was confusion downthread (and in the title) about being “down”. During an outage is a tricky time for comms, so short corrections are best until a full postmortem can be done.