4 ms·
How will you scale? The reason that travel booking is so bad is because once you get too big, you start to eat the (very thin) margins of everyone in the trave
by jbob2000 7y ago
How will you scale?
The reason that travel booking is so bad is because once you get too big, you start to eat the (very thin) margins of everyone in the travel industry. Then they get all defensive and, if you don't get acquired, start cutting you off or giving you crappy restrictions.
Are you competing with something like Carlson-Wagonlit Travel?
- tejasmanohar 7y agoYou're right-- the travel industry is built around leverage and highly political. I can't say that we've worked everything out, but we've already started navigating such situations and think they're inevitable. One theory (though a bit fluffy) is that if we can successfully automate more and more of these processes, our costs can be dramatically lower than "traditional travel agency" competitors / margin higher. Yes, in theory, we're competing with Carlson-Wagonlit / Amex Concierge. That actually hasn't been hard at the smaller / medium size companies interested in using us (big ones are obviously harder since they have a travel desk, etc.). In actuality, we're currently competing with companies like Concur & TripActions and the most popular way, employees just spending tons of time planning/booking/expensing travel themselves. Do you have a background in travel space? Would be cool to chat more
- jbob2000 7y agoI’ve had some exposure to the travel industry by working for a credit card loyalty program, but nothing formal. I appreciate your honest reply and wish you luck!