I understand what you're saying, and I don't disagree with your cost estimate at all. I don't think you'd get it perfect in a day, like others have indicated (

I understand what you're saying, and I don't disagree with your cost estimate at all. I don't think you'd get it perfect in a day, like others have indicated (though I do think you could make it massively better in a few hours). But... This is their product. Their only product. It's what they sell, it's what generates their income. It's not just a cost center, it's the revenue center. And it doesn't serve the customers' needs in a fundamental way. And hasn't in over 10 years. That to me speaks of inexplicable laziness and irresponsibility.