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Expedia: From software bug to customer service nightmare, a modern Odyssey
- nwrk 7y agoSad story, maybe if the lost point value is higher than $5000 you can sue them ? Or some sort of pact with other affected users for GDPR violation. Wish the best to get something out of it. Thank for sharing.
- gannimo 7y agoTBH, I don't expect much more from large corporations. From an economical standpoint, the cost of fixing the bug is higher than the lost revenue if I move my business somewhere else. The engineer and open source enthusiast in me still wants to report the bug so that they can fix it. I wish I'd learn ;)