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Their response to the press was “we always transfer when asked”, not “we always transfer or shutdown when asked”. You may either believe the omission of “or shu
by floatingatoll 7y ago
Their response to the press was “we always transfer when asked”, not “we always transfer or shutdown when asked”. You may either believe the omission of “or shutdown” to be accidental or non-accidental, due to incompetence or to malice. But it’s clearly omitted whether they would or not, which is often a classical marketing technique for diverting users with a plausibly-deniable statement that doesn’t offer what’s best for others while still seeming to be respectful and kind. This is why I took apart their statement financially, to demonstrate how harmful their stated approach is to businesses. They are of course welcome to revise their statement any time.
- kentonv 7y agoYou are assuming that GrubHub has anticipated every possible accusation against them and has intentionally crafted their response with respect to each and every one. That's silly. No one has the ability to do that. GrubHub was responding to a very specific article which made a very specific claim that GrubHub was squatting these domains in order to lock restaurants into their platform. The most relevant response to that claim is to point out that they will transfer the domains if requested. The article in question did not make your "financial blackmail" claim, and there's no reason to expect that GrubHub would have anticipated it.