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> Duplex is making websites redundant. Designers like me are now faced with the possibility that we could ‘optimize’ the experience by simply removing it altoge
by danShumway 7y ago
> Duplex is making websites redundant. Designers like me are now faced with the possibility that we could ‘optimize’ the experience by simply removing it altogether and have the AI interact with the server instead.
This was one of the original points of HTML and the original design of the web. The Semantic Web meant that 3rd party and automated assistants would be able to control it. Burners-Lee described it like so:
> I have a dream for the Web [in which computers] become capable of analyzing all the data on the Web – the content, links, and transactions between people and computers. A "Semantic Web", which makes this possible, has yet to emerge, but when it does, the day-to-day mechanisms of trade, bureaucracy and our daily lives will be handled by machines talking to machines. The "intelligent agents" people have touted for ages will finally materialize.
Everything goes full circle, and there is nothing new under the sun.
Where voice assistants are concerned, this is a largely unexplored UX space. Voice assistants in the future are not going to be the same as they are today, because our design trends are going to evolve as we learn more.
If those trends move towards predictable interactions over interpreted ones, and if we decide that there are times we want to use assistants without physically talking to them, will we see a resurgence of text-based assistants? Will we eventually go full circle all the way back to command lines, just under a different name?
- haydn3 7y agoI think today the technology is different, there are more qualified people, and the futurists and the like will make it stick. Automation and people trying to have everything 'cloud-based' and 'secure' will probably rely on services not just like this, but like time-saving and squared-away solutions like this. Businesses had no idea of this back when HTML was invented, and now that we understand how that works and that has become such a task that we would benefit greatly from implementing something to get rid of it, who knows! I think it's worth a shot to automate something like this, which is already tech focused and surrounded by talent, that automating other things will become closer in scope. That's what it's all about really, time-saving and automation.