The ambiguity you point out is almost certainly intentional, and reflects well on the reporter. If you were able to identify the details of the hackers' employm

The ambiguity you point out is almost certainly intentional, and reflects well on the reporter. If you were able to identify the details of the hackers' employment, the hotel in question could almost certainly identify their names and employer which would probably not go well for the hackers. There is a reason why journalists protect their sources.