4 ms·
It is not rude if you smile and say it with respect.
by pfortuny 7y ago
It is not rude if you smile and say it with respect.
- chrisseaton 7y ago> No, no, ... that’s not a good combination for this sandwich ... You should go with ... Repeatedly telling a customer 'no'? Telling them their choice is not good? Telling them what they 'should' do instead? It's not even a suggestion, it's a demand! Smiling while dictating your opinions at the customer and telling them how wrong they are doesn't make it not rude. Super rude, for anyone, let alone to a customer.
- ffwacom 7y agoYou vastly underestimate social skills and the value of authenticity.
- gbear605 7y agoIt would be rude if they refused to make it if you still insisted. It’s polite of them to tell you before they make it that it’s a bad choice.
- deleted 7y ago[deleted]
- jessaustin 7y agoEvery time a waiter tells me I'm making a mistake ordering "rare", it is rude and it does annoy me. I don't let it show, because bodily fluids, but the tip definitely suffers. It's really amazing how many waiters can't imagine eating steak that tastes good...
- urbanjunkie 7y agoHow come you're so socially clueless?
- ubercow13 7y agoThis customer was so positively affected by this customer service that it had a lasting impact on their life and they are even telling the story years later.
- hombre_fatal 7y agoWhat would be the point of reading into someone's quick retelling of an encounter on HN? You're acting like it's a transcript and lambasting a strawman.
- ericd 7y agoOne of my favorite parts of traveling in Italy was that the waiters who weren’t at all shy about telling you not to order what you were asking for, and instead go with something they thought was better. And it was invariably excellent. It’s much easier for them to shrug and let you make bad choices, so I’m very grateful when someone does that for me.