I used to really love one particular Quiznos sub. It had this really great bbq sauce. I was happy to pay a premium for it. Then one day they changed the sauce.

I used to really love one particular Quiznos sub. It had this really great bbq sauce. I was happy to pay a premium for it. Then one day they changed the sauce. It was awful. I stopped going. Moral of the story: When customers love your product, don’t change it or take it away.