4 ms·
For DOD no foreign you are correct. Unfortunately 737 max is not a no foreign DOD project. Please understand these outsourcing companies are extremely powerful
by gotdevops 7y ago
For DOD no foreign you are correct. Unfortunately 737 max is not a no foreign DOD project.
Please understand these outsourcing companies are extremely powerful and influential. They bring In highly trained and connected sales teams to negotiate big deals at the executive and political levels. In this case 11bn deal to Boeing for 1.7bn in services contracts for India. Please consider what level at Boeing that sort of deal is brokered at? Ask yourself what the repercussions are for internal folks who call out the outsourcing firms? As you suggest outsourcing firms often start out with non critical tasks like operations and maintenance. Through this process they actually consider those contracts as investments to gain access to learn the lay of the land especially where the critical systems are and who manages them. Then these firms often including architecture leads who are camouflaged sales people do their trade craft of above board and from my perspective suspicious below board tactics until they open the door to more critical projects and higher paying contracts. HCL, TCS, etc work on critical system not only in this industry but also in Medical, Infrastructure, Utilities, Telecommunications, Broadcasting, etc, etc. I wish you were correct but sadly I’ve seen the transition first hand and have been brought in to unwind what outsourcing firms have done in the name of cost savings. At the same time I was told and my teams were told to investigate, identify and fix the issue but don’t blame the outsourcer or this will be your last contract. This i was told was due to the level of the outsourcers executive Sponsership. Consider the influence these firms have over the execs and the reputation at stake with anything negative or other then thank you so much for the great work. In fact we were told that the outsourcer was to be treated as the customer. Even though months of war rooms and rework fell squarely on their ineptitude.