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Awesome for the company, but not so much for the customer. As a customer who values his time I have to manage one more recurring payment, I have to interact wi
by jlg23 7y ago
Awesome for the company, but not so much for the customer.
As a customer who values his time I have to manage one more recurring payment, I have to interact with (up)sales-people disguised as customer service and I have to keep records of canceling the service n years (depending on jurisdiction) because I don't know yet who will buy the leftovers of a company once it's not profitable so they can massmail "due payment notices" to all former customers, making a profit from those who fail to object in time.
- module0000 7y ago> I don't know yet who will buy the leftovers of a company once it's not profitable so they can massmail "due payment notices" to all former customers, making a profit from those who fail to object in time. Is this a common practice? It sounds very unethical, but the cynic in me can imagine it happening.