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There should be a way to turn off @here and @channel. It should be a user-level setting, a channel-level setting, and an organization-level setting. Even if my

There should be a way to turn off @here and @channel. It should be a user-level setting, a channel-level setting, and an organization-level setting. Even if my org or channel doesn't opt out, I should be able to.

deleted 7y ago
[deleted]
foobarian 7y ago
I hate that it can't be controlled per channel. There are many channels where it's useful and desirable, so our org doesn't disable it globally. This creates situations where new people @here and @channel not knowing any better, which leads to hurt feelings all around.
ilikehurdles 7y ago
Some of this you can already do. Users can opt out of @here and @channel for any given channel. I know that orgs can restrict usage of @everyone, I assume they can do the same for @here/@channel but I'm not sure.
twoquestions 7y ago
I know you can in Discord, I'd be shocked if Slack doesn't let you do that. checks Settings Yes, you can mute a channel and suppress @everyone and @here if you want. Still friggin nuts that a chat service can bring a modern machine to it's knees.
- freehunter 7y ago
  Ah I knew you could mute it but muting a channel does not suppress @here. I did more exploring and found it's a multi-step process to suppress @here vs muting, but it is indeed possible. Learn something new every day.
ravenstine 7y ago
Or at least a way to force users to pay a fee whenever they use those features.
- samstave 7y ago
  It would be interesting to have a karma function whereby it was based on your use of @channel or @everyone - or something similar to how HN used to require 500 karma to be able to downvote...
fuzz4lyfe 7y ago
People at my company use @channel constantly for the most trivial of things its a major pet peeve for me
- freehunter 7y ago
  My work has a 1000+ person channel for ad-hoc support questions that aren't critical and could be answered by anyone. If it's critical, our support team has an SLA, but Slack doesn't. There was one specific person who would ask a question, expect an immediate response, and if they didn't get the response they would @here. They were instructed not to do that because it pings over 1000 people, so the next time they asked twice in an hour and when they didn't get a response they said "I hate to do this but I really need a response @here". They were kicked from the channel. Really unfortunate since it's a very useful channel to be in, but @here and @channel is just so disruptive in big channels.
Splines 7y ago
It should just be turned off for large channels. Pop an error message and direct users who need it to a support article, if they follow up real support people then see how many people complain.

deleted 7y ago

[deleted]

foobarian 7y ago

I hate that it can't be controlled per channel. There are many channels where it's useful and desirable, so our org doesn't disable it globally. This creates situations where new people @here and @channel not knowing any better, which leads to hurt feelings all around.

ilikehurdles 7y ago

Some of this you can already do. Users can opt out of @here and @channel for any given channel. I know that orgs can restrict usage of @everyone, I assume they can do the same for @here/@channel but I'm not sure.

twoquestions 7y ago

I know you can in Discord, I'd be shocked if Slack doesn't let you do that. checks Settings Yes, you can mute a channel and suppress @everyone and @here if you want. Still friggin nuts that a chat service can bring a modern machine to it's knees.

freehunter 7y ago
Ah I knew you could mute it but muting a channel does not suppress @here. I did more exploring and found it's a multi-step process to suppress @here vs muting, but it is indeed possible. Learn something new every day.

ravenstine 7y ago

Or at least a way to force users to pay a fee whenever they use those features.

samstave 7y ago
It would be interesting to have a karma function whereby it was based on your use of @channel or @everyone - or something similar to how HN used to require 500 karma to be able to downvote...

fuzz4lyfe 7y ago

People at my company use @channel constantly for the most trivial of things its a major pet peeve for me

freehunter 7y ago
My work has a 1000+ person channel for ad-hoc support questions that aren't critical and could be answered by anyone. If it's critical, our support team has an SLA, but Slack doesn't. There was one specific person who would ask a question, expect an immediate response, and if they didn't get the response they would @here. They were instructed not to do that because it pings over 1000 people, so the next time they asked twice in an hour and when they didn't get a response they said "I hate to do this but I really need a response @here". They were kicked from the channel. Really unfortunate since it's a very useful channel to be in, but @here and @channel is just so disruptive in big channels.

Splines 7y ago

It should just be turned off for large channels. Pop an error message and direct users who need it to a support article, if they follow up real support people then see how many people complain.