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Forgive me, but just to clarify... There is no “fallback” communication channel for your team to use?
by jt2190 7y ago
Forgive me, but just to clarify... There is no “fallback” communication channel for your team to use?
- wil421 7y agoThere’s email, phone, whats app, group SMS, some form of WebEx or Zoom, or even a shared google doc spreadsheet with tasks for each outage. If Slack is your only forum of communication with your team it’s time to rethink your support structure and DR plans. Edit: It’s very unhelpful if I point out issues and don’t provide solutions. PagerDuty has a great article about Incident Response[1]. [1]https://response.pagerduty.com/ https://response.pagerduty.com/