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Well as I understand it their long-term goal is to get back onto the aggregators, but with the aggregators getting their information direct from AA instead of a
by hugh3 16y ago
Well as I understand it their long-term goal is to get back onto the aggregators, but with the aggregators getting their information direct from AA instead of a third party (fourth party, really -- it's a middleman to access the middleman) to whom AA has to pay money. This sounds like a fairly legit sort of goal.
I wish AA would stop sucking too, but it's not easy to take a huge company with sucky infrastructure and a sucky culture and make it stop sucking, especially when it's not clear that every million dollars you spend on sucking less will actually result in a million dollars of extra profit. It's usually easier just to start a new, not-sucky airline. Hello Virgin America!
- marssaxman 16y agoSo the consumer-facing aggregators are not talking to the airlines, but to an older generation of presumably travel-agent-facing aggregators? If that's what's going on then this seems like a pretty sensible move for AA in the long run.