I’m still using my trusty 6s. About a month ago I took my phone in to get the battery replaced. Curious, I asked the Apple rep about a 10s and after some hemmin

I’m still using my trusty 6s. About a month ago I took my phone in to get the battery replaced. Curious, I asked the Apple rep about a 10s and after some hemming and getting $200 trade-in for my 6s I made the switch. I regretted it immediately. I was stuck in the Apple store for over an hour trying to setup the new phone while it slowly downloaded an update before I could even finish getting it into a minimal user state, meaning I couldn’t go home and continue setting up later. The faceid was interesting at first but really annoying pretty quickly. TouchID is really useful since I don’t always want to have to look into the phone. ApplePay as a convenience is ruined by the lack of a TouchID sensor. With FaceId you have to look at the phone and then double press a button on the side of the phone. My brain boggled at how they’ve ruined the entire ApplePay usage process. Final straw was the lack of a headphone jack, which has been my primary holdout reason. Turns out, the dongle is just annoying. Combined with my immediate experience and second thoughts, I went back into the store (since I was still stuck there setting up the new one) and got my old phone back and paid the difference. It was a bit unusual for the Apple staff but they were super nice and got my 6s back. At that point I left with both phones since I wanted to try the new one over night to give it a shot. Next day, I had enough and went back to the store and returned the 10. I’m still quite happy with my 6s and honestly may have to consider an Android phone when this one dies. I’ve been a loyal Apple customer for over 30 years and have just been disappointed with them for the choices they’ve been making in the last few years. At work I returned the 2018 MacBook Pro and got a 2015 one because of the terrible oversized trackpad and useless Touch Bar. I hope they change some things soon.