The article is incoherent. In any case, if the early adopters of Apple products are getting a bad deal as the author seems to be saying, where are these unhapp

The article is incoherent. In any case, if the early adopters of Apple products are getting a bad deal as the author seems to be saying, where are these unhappy customers? Shouldn't such unhappyness show up in customer satisfaction surveys, where Apple leads by a wide margin? On the other hand, the author's central point that early adopters often don't make out so well generally is probably true. Experienced tech customers understand the risks, others may not.